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Aqua Technologies &  Hydromet Offices and Showrooms

  1. What are the Showroom and Office opening hours?

Answer:    Mon – Friday 08:00 - 17:00  Saturday 08:00 - 13:00

  1. How do I get directions to my nearest Showroom?

Answer:    Our main showroom is easily found. We are on the main Kotte Road just after the Commercial Bank.

  1. Can someone help me plan and design my Water Treatment?
Answer:    Yes. We have carefully selected and also trained our engineers and technicians so as plants can be installed in the necessary space and for the correct capacity of your needs.
  1. How can I get large items home?
Answer:   Our 72 hrs ‘ door to door’ delivery is available. This is flexible depending on the quantity of items and vehicle availability
  1. Why are items sometimes out of stock?
Answer:   As many of our items are imported from Europe, sometimes there are delays caused by the various shipping companies. This information is given to you upon ordering however.
  1. What if I want to have the products assembled?
Answer:  Assembly is not a problem. Kindly advise 3 days prior to delivery
  1. Can I return items?
Answer:   Items may only be returned if faulty by mechanical failure. Otherwise no.
  1. What if I have a comment, question or concern?
Answer:  You may feel free to contact our offices at any time or email your enquires to our staff and they will reply in due course.
  1. How many products are in the Aqua Technologies product range?
Answer:  More than 1000 products are kept ‘in-house’ and many others available on request.
  1. Where do Aqua Technologies purchase their products?
Answer:   We purchase our products from Europe
                   - Europe              :  Spain, Italy, France, Germany, United kingdom, K, Greece, Czech republic
                   - Internationally   : Japan, USA, Asia, Canada and various others
  1. Where do they have stores outside of Sri Lanka?
Answer:  We have a new base in Maldives, Male.
  1. Does Aqua Technologies offer a mail order service
Answer:  Yes we do, please view our web site
 

Our ‘Shopping Trolley’ & Catalogue Issue

  1. What is the ‘Shopping Trolley’?

Answer:  Shopping Trolley is exactly what is sounds. You can view our web page and select your items by code and place them to
                 an email. Complete the payment form with your credit card details and within 3 days you good will be delivered to you.

  1. How can I get a copy of their catalogue?
Answer:  By calling or dropping an email a catalogue can be forwarded to you by mail or post.
  1. When does the new catalogue come out?
Answer: Our new Summer/ Winter will be available from August ’07
 

Corporate Vision

  1. Who owns the Aqua Technologies?

Answer: The company was formed in 1998 by Mr Madura Pradeep & Mr Ralalage Kannangara

  1. Can I help to distribute their products?

Answer: We are open to expansion and new opportunities feel free to write us with your proposal.

  1. How can I register as a client?

Answer: BY emailing us or filling in our application on the internet you will be automatically added to our mailing list.

  1. Which other companies are within the Aqua Technologies Group?

Answer: Hydromet (Pvt)Ltd / Acqua Leisure / Aqua Serve Trading (Pvt) Ltd and Living Divine (Pvt) Ltd.

  1. What is their business idea?

Answer: Our sister company ‘s are as follows:

    • Hydromet (Pvt) Ltd – representative in Sri Lanka for over 30 International brands such as Espa - pumps of Spain, Kurita-chemical from Japan and GE Osmonics-Water Treatment plants, RO Systems of the USA
    • Aqua Serve Trading (Pvt) Ltd – this trading arm of our groups offers related equipments in Total Water management Industry and Contractor Equipment such as Generators, pumps and related equipment.
    • Acqua Leisure Co. – Prestige Leisure Company which provides upon request top designers for your Pool enquiries/construction and Spa’s, Sauna’s, Steam Rooms and our Jacuzzi collection.
    • Living Divine (Pvt) Ltd – Exclusive out-door garden and swimming pool furniture. Suitable for residences, hotels, industry or apartment complexes. Designed and manufactured in Europe and Asia.
  1. How can I find out about job opportunities within the company?

Answer: Please email your CV and Data and our Training committee will control as to whether there may   be a position available.

 

Website questions

  1. What settings or software do I need on my computer to view the site?

Answer: Adobe Flash Player you can download on the internet.

  1. Can I purchase products on the web?

Answer: This service is at the moment not available.

  1. What information is collected about me when I visit the site?

Answer: none.

  1. Can I find all the products on this site?

Answer: No, we have too much to vast assortment of products to be able to view all online and we are continiously changing and updating our imported items to keep up with the market.

  1. Can I email with my questions and enquiries?

Answer: yes by entering your details in our Contact Page in this site and complete with your details and our marketing division will be in touch with you in due course.

 
Trade Appliances at Aqua Technology
  1. What happens if my Electrical product develops a fault?

Answer: We will examin the product and warranty obviously and help you repair if possibile or replace the faulty part or product. Howerve if the products warranty has expired our sales staff will still be happy to help you repair and a budget cost.

  1. How do I find out about what warrantees my appliance has?

Answer: At the moment of purchase our sales team will advise you to the period of warranty and give you a warranty card of the purchased product for your safe keeping.

 
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